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Below you will find some of the most frequently asked about topics when it comes to installing the NEC DSX phone system. Follow these steps and we'll get you connected to your system, and show you some basic voicemail functionality.

Installation Instructions

Download the System Administrator Software and Connect to the Phone System

  1. Connect your PC to the DSX Phone System with the supplied USB Cable
  2. Download the System Administrator Software and install it on to your PC
  3. Open the PC System Administrator by going to your PC's Start Menu > Programs > NEC > DSX > DSX System Administrator
  4. When the Program opens, click the Connect Button
  5. Select USB as the Connection Type
  6. Enter the Password: 632379 then click Connect
  7. On the bottom left of the program window you will see "Retrieving Data"
  8. When the status changes to "On Line" (approximately 20 seconds), you're ready to begin programming

Overview of Our Pre-Punched 66-Block

These diagrams explain where to punch down the cables on to our pre-punched 66-block, for both the NEC DSX-40 and DSX-80/160.

Want a Pre-Punched 66-block for your next NEC phone system installation? They make installation faster and easier! Click here for details.

Recording Voicemail Greetings

Recording an Automated Attendant Message (Mailboxes 801 through 832):

  1. From extension 301 press the V-Mail key on the phone
  2. Wait for it to answer
  3. Dial "SA" [72] to reach the System Administrator options
  4. Dial "I" [4] to select the Instruction Menus option

Our default Day Greeting Mailbox is 801 and our default Night Greeting is 802. However, mailboxes 801 to 832 can be used, depending on how you choose to program the system.

  1. Enter the Call Routing Mailbox Number (801)
  2. Press "L" [5] to listen to the current Instruction Menu (if any)
  3. Press "R" [7] to record a new Instruction Menu
  4. Record your message: "Thank you for calling ABC Company. If you know your party's extension..."
  5. Press "L" [5] to listen to what you've just recorded
  6. If you're happy with your greeting, hang-up
  7. If not, press "R" [7] (Record Again)

Recording a Ring Group Greeting:

  1. From any extension, lift the handset
  2. Dial "700"
  3. You will hear "Please enter the mailbox number"
  4. Dial the Ring Group Number (i.e. 601 through 608)
  5. Press "G" [4] (Greeting)
  6. Press "1" (Greeting 1)
  7. Press "R" [7] to record
  8. Press "L" [5] to listen
  9. Hang up to exit

Recording a Personal Mailbox Greeting:

  1. From your extension, lift the handset
  2. Press the V-Mail Key
  3. Press "G" [4] (Greeting)
  4. Press "1" (Greeting 1)
  5. Press "R" [7] to record your message: "Hi this is Tina I'm on my phone or away from my desk..."
  6. Press "L" [5] to listen
  7. Hang up to exit

Recording an Auto Attendant Greeting on to the BUILT IN Auto Attendant

Recording an Automated Attendant Message (Mailboxes 801 through 832):

  1. From extension 301 do not lift the handset
  2. Dial #AG or #24 on the key pad
  3. When prompted, enter the Call Routing Mailbox number 801 through 832
  4. Dial "L" (5) to listen to the current Instruction Menu (if any)
  5. Now lift handset to record
  6. Dial "R" (7) to ecord a new Instruction Menu
  7. Record Greeting
  8. Hang-up when recording is done

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