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    • In Stock
    • Part #: SL2-BE116752
    • Model: SL2100 In-ACD Lic

    ACD License BE116752


    The ACD license equips the SL2100 with Automatic Call Distribution. 8 ACD groups with up to 128 agents total.

    Advanced Replacement

    If this equipment fails within the first 30 days, we'll ground ship a brand new replacement part for free!

    What's Included

    (1) ACD License

    Return Policy

    Licenses are non-refundable
    Product Description

    ACD License *

    Provides Automatic Call Distribution feature.

    Capacity per system –

    • (8) ACD Groups, each with a maximum of (128) Agents

    The ACD feature can provide Delay Announcements to callers in queue. This requires the VRS feature, which is built into the system software.

    License Activation

    We pre-load most licenses (when purchased with an SL2100 phone system), so they're ready to use right out of the box!

    1. During Checkout, you will be asked to supply a site name and address
    2. We will contact NEC and request a license code for you
    3. Most licenses are pre-loaded before your system even ships
    4. If your license can not be pre-loadeded, your license will be emailed to you within 24 business hours
    5. See our Tech Tip on Uploading Your SL1100 License